Frequently Asked Questions

There’s no need to ‘check in’ on arrival, and we do not have a front desk, so simply use your access code to enter anytime after 3pm local time and settle in! You'll receive your access codes on the day before arrival by email and on the morning of arrival by text. 

Check Out by 11am. Please contact us with any special requests. 

After Hours arrival is no problem, as we don't have a front desk. Simply have your access code handy as it will act as your key into the house and your room (contact us if you haven't received your code by the morning of arrivals!).  If arriving after 10pm, please be mindful of noise as a courtesy to others in the house. 

If your arrival is DELAYED please notify us ASAP! No Call / No Show reservations will be cancelled without refund on the day after their scheduled arrival. 

Yes. 25 is our minimum age for the primary guest and to make a reservation - ID will be verified on arrival. Guests under the age of 21 must be accompanied by a parent or adult legal guardian.  Groups violating this policy will have their reservations cancelled without refund. 

No. Smoking is not allowed inside flora house or in any of the guest rooms. If you wish to smoke, you must do so outside, and you'll find several comfy spots in the garden. A minimum $250 penalty will be charged for smoking of any kind inside the building or guest rooms.   

All rates are based upon double occupancy (up to 2 guests per room). In rooms with capacity for more than 2 guests, a nightly fee of $50/person will apply. 

We have a “No Pets” policy at Flora House, which also applies to emotional support, therapy, comfort, or companion animals. 

Under the Americans with Disabilities Act (ADA), we accept service animals defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. Per ADA requirements, a service animal must be under the handler's control at all times and therefore may not be left unattended while on the property. Per City of Denver law:  animal handlers must immediately remove or clean up all fecal waste deposited by their dogs, whether on public or private property.  

We do not allow emotional support, therapy, comfort, or companion animals because they have not been trained to perform a specific job or task, and therefore do not qualify as service animals under the ADA. 

Flora House offers complementary, premium wifi that covers the entire property and garden.  

 Children are welcome, with adult supervision at all times.  

We can customize a package that's just right for you. Please contact us for details and to pre-order.  

Our small off-street lot provides complimentary parking for our guests only. Additional parking is available on the street. There’s also a Walgreens parking lot next door to the North of our property.  

We’re about 30 minutes from Denver International Airport by car.  

We do not operate any shuttle serices, however a Red Rocks Shuttle picks up at Illegal Pete's just 1/2 block away! Reserve directly with them HERE

Every room has a hair dryer in the bathroom vanity drawer. 

Denver's RTD 15 Line bus runs East/West along Colfax, connecting at Union Station downtown. The nearest stop to Flora House is at Colfax and Josephine (4 blocks east of us).

3hr pass = $2.75 cash / exact change accepted at boarding 

Day Pass = $5.50 cash/ exact change accepted at boarding

For more route options or additional information, visit the RTD Routes & Services page.

No, we do not have laundry facilities available.  The nearest options are the Dependable Cleaners on 18th (3.5 blocks north on Race St then turn right), or Supreme Dry Cleaners on 13th (1.5 blocks south on Race then to your left).  

We provide a complimentary, "Continental" breakfast daily between 8am-10am, with a rotation of options such as pastry, cheese/meats, fresh fruit, bread & spreads, cereal, oatmeal and yogurt. 

If you prefer a cooked breakfast we can recommend several nearby restaurants that we love. 

The items we most often hear this question about are our Granola cereal and our charcuterie tray Salami. We puchase both of these items at Costco (we're big fans), and links are here below! 

Morning Summit Granola

Columbus Italian Dry Salame

If there's something else you loved, just reach out to us and we'll help you find it :) 

Our building has central air and heating, and we do not have thermostats in individual rooms. We set our thermostats to a comfortable 70*. For guests who prefer a warmer space, we offer space heaters that can be taken to your room. For guests who prefer a cooler space, all rooms have windows that open as well as ceiling fans. 

No, Flora House Denver is not a "Bud & Breakfast". 

The business previously at this property (Adagio B&B) operated that way for a while, but that is not our business model and we do not affiliate with the old business in any way. 

We do not provide product, and no smoking is allowed in any guest rooms or inside the house at any time.  Please only smoke outside (the garden is great!)

No. But if you'd like to get moving, each room has yoga mats, we're surrounded by great parks and trails for running, and we even have a few bikes available to borrow. 

We are also just 4 blocks from Carla Madison Rec Center which has a great gym, several pools and a variety of fitness classes.  The first visit is free, and after that the cost is $6/day for non-members. Passes can be purchased at the Rec Center's front desk. 

Yes! We have 2 bikes for our guests to borrow, first come first served. Please let us know if you're interested in using the bikes so we can have them ready for you. 

Yes! Located in our beautiful garden, an 8 person hot tub is the perfect place to relax and unwind. We do not have hot tubs or bathtubs in any guest rooms. 

No, just like at a traditional hotel, our laundry and kitchen facilities are for staff use only. Each of the King rooms + Lilac have Kitchenettes with Microwaves, and there is a toaster in the Dining Room for guest use. 

Yes. Gift Certificates may be purchased from our website, obtained by calling  (720) 263-1291‬ … or REQUEST BY EMAIL.

If you need to cancel or make changes to your reservation, please call us. 

We offer a full refund up to 7 days before your arrival date. 

Reservations cancelled with less than 7 days' notice are not refundable. 

Please Note: We are not able to make exceptions for illness, weather, or other unexpected issues. 

To protect against disruptions to your travel plans, please consider purchasing trip insurance.